HOW TO BUY
How to Buy / Receive your ticket for the Rio Carnival
Go to our on-line store https://www.carnavalticketrio.com
Pay with PayPal. Safe and easy.
You must to choose the location to pick up your tickets.
Barra da Tijuca Store – Our Physical store in Barra open the whole year. Address: Av. das Américas, Loja 700 112 L – Barra da Tijuca Hours: 10 a 18h (including carnival days)
Copacabana Hotel VilaMar Hospitality Desk – Open only in the Carnival Week. Address: Hotel VilaMar – Rua Bolivar, 75 Copacabana. Hour: 10h a 18h (including carnival days)
After the purchase:
Our customer service will send the Ticket Rio Voucher to the register e-mail. This voucher is our purchase confirmation and all the order details will be in this voucher. Please print this voucher and take with you to get your sambadrome tickets at the Carnival Week in one of the 2 pick up option.
Cancellation: 7 Calendar days
After you receive the Ticket Rio Voucher, you have 7 calendar days to ask the cancelation for whatever reason and 100% refund will be provided. After this period until 30 days before carnival we charge 20% cancelation fee due the administration process and due time holding the tickets for the event and you will receive 80% refund. Within 30 days prior Carnival it’s not possible to cancel but you can send us and e-mail and we check the possibility to sell your tickets to another customer and return your money (20% fee will also apply).
HOW TO RECEIVE YOUR CARNIVAL TICKETS
– Sambadrome Tickets will be available on Carnival Week.
Please bring your voucher to receive your tickets on Carnival Week at Copacabana Help Desk or Barra da Tijuca Store from 10h to 18h (including every carnival day).